Eventbrite can only refund payments processed using Eventbrite Payment Processing (your bank statement would say EB SAN FRANCISCO CA).Eventbrite is unable to issue refunds outside of these circumstances. If your order qualifies, you have 45 days and until the event is rescheduled to contact Eventbrite through the Attendee Refund Request form. The event was cancelled within the last 45 days.The event has been postponed for more than 90 days without a new date scheduled.
If the organizer denies your refund request, or if you don’t receive a response, check if your order meets one of these refund qualifications: Refunds for postponed or cancelled eventsĮventbrite requires event organizers to approve refund requests in certain situations. Select Contact the organizer if you don’t see the option to request a refund or you have a question about the status of your refund request. The organizer should respond within five business days. Log in to Eventbrite.Go to Tickets.Find the order you want refunded, then select Request a refund. Enter your details and submit your request. If the event organizer allows refund requests for the event you purchased tickets for, you’ll see the option to request a refund in your account: Request a refund directly from your Eventbrite accountĮventbrite automatically creates an account with the email address you use to purchase tickets.
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